Terms of service
Welcome to ANQOR. By accessing or using our website and services, you agree to comply with the following Terms of Service. These terms are binding under the Consumer Protection Act, 2019 and Consumer Protection (E-Commerce) Rules, 2020.
1. Company Information
• Legal Name: ANQOR
• Website: theanqor.com
• Address: Kerala, India
• Contact: contactanqor@gmail.com
2. Eligibility
By using our services, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent/guardian.
3. Orders & Pricing
• All prices displayed include applicable taxes and shipping charges, except for a few products. (Shipping charges will be stated at checkout).
• We do not engage in unfair or manipulative pricing.
• Orders are confirmed only after payment is successfully processed.
4. Product Information
• Product descriptions, specifications, and images are provided with accuracy to the best of our ability.
• In case of discrepancies, customers are eligible for return or refund as per our Return & Refund Policy.
• No false or misleading claims, endorsements, or reviews are allowed on our platform.
5. Shipping & Delivery
• Estimated delivery timelines are shared at checkout.
• Delays due to force majeure (natural calamities, lockdowns, strikes, etc.) are exempt from liability.
6. Returns & Refunds
Our Return & Refund Policy forms an integral part of these Terms. Please refer to the Return & Refund Policy section for details.
7. Grievance Redressal
We have appointed a Grievance Redressal Officer in compliance with law.
• Complaints will be acknowledged within 48 hours.
• All issues will be resolved within 1 month.
Grievance Officer:
Name: Harinanth S Vinod
Email: Harinanth456@gmail.com
8. Limitation of Liability
• We are not liable for indirect, incidental, or consequential damages arising from use of our services.
• Liability is limited to the value of the product purchased.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
10. Amendments
We reserve the right to update or modify these Terms of Service at any time. Updated terms will be effective once published on our website.
THANK YOU…